https://www.kerstdorpfan.nl/en_GB/ MijnWebwinkel RSS 2.0 Feed v1.0 https://www.kerstdorpfan.nl/en_GB/ https://www.kerstdorpfan.nl/en_GB/ Kerstdorpfan.nl is a Dutch website specializing in new and used Christmas village and miniature village items. We ship worldwide! The condition is described for each article; read the product descriptions carefully to avoid misunderstandings!​ Lemax Collection 2026 is online! NEW 2026 | Kerstdorpfan.nlLuville 2026 is online! New 2026 | Kerstdorpfan.nlMijn website is ook beschikbaar in het Nederlands, je kunt linksboven de taal kiezen of klik op de vlag. https://www.kerstdorpfan.nl/en_GB/c-6695219/sale/ https://www.kerstdorpfan.nl/en_GB/c-6695219/sale/ https://www.kerstdorpfan.nl/en_GB/c-7726350/sale-lemax-village-collection/ https://www.kerstdorpfan.nl/en_GB/c-7726350/sale-lemax-village-collection/ https://www.kerstdorpfan.nl/en_GB/c-7726355/sale-lemax-spooky-town/ https://www.kerstdorpfan.nl/en_GB/c-7726355/sale-lemax-spooky-town/ https://www.kerstdorpfan.nl/en_GB/c-4016620/new-articles-in-the-webshop/ https://www.kerstdorpfan.nl/en_GB/c-4016620/new-articles-in-the-webshop/ https://www.kerstdorpfan.nl/en_GB/c-4016627/lemax-village-collection/ https://www.kerstdorpfan.nl/en_GB/c-4016627/lemax-village-collection/ https://www.kerstdorpfan.nl/en_GB/c-4108089/figurines-lemax-village-collection/ https://www.kerstdorpfan.nl/en_GB/c-4108089/figurines-lemax-village-collection/ https://www.kerstdorpfan.nl/en_GB/c-5430477/lemax-spooky-town/ https://www.kerstdorpfan.nl/en_GB/c-5430477/lemax-spooky-town/ https://www.kerstdorpfan.nl/en_GB/c-5430481/figurines-lemax-spooky-town/ https://www.kerstdorpfan.nl/en_GB/c-5430481/figurines-lemax-spooky-town/ https://www.kerstdorpfan.nl/en_GB/c-6439258/import-united-states/ https://www.kerstdorpfan.nl/en_GB/c-6439258/import-united-states/ https://www.kerstdorpfan.nl/en_GB/c-4016628/luville/ https://www.kerstdorpfan.nl/en_GB/c-4016628/luville/ https://www.kerstdorpfan.nl/en_GB/c-4016633/department-56/ https://www.kerstdorpfan.nl/en_GB/c-4016633/department-56/ https://www.kerstdorpfan.nl/en_GB/c-5494464/jaegerndorfer-cable-car/ https://www.kerstdorpfan.nl/en_GB/c-5494464/jaegerndorfer-cable-car/ https://www.kerstdorpfan.nl/en_GB/c-4016632/my-village/ https://www.kerstdorpfan.nl/en_GB/c-4016632/my-village/ https://www.kerstdorpfan.nl/en_GB/c-4016634/intratuin/ https://www.kerstdorpfan.nl/en_GB/c-4016634/intratuin/ https://www.kerstdorpfan.nl/en_GB/c-4016631/dickensville/ https://www.kerstdorpfan.nl/en_GB/c-4016631/dickensville/ https://www.kerstdorpfan.nl/en_GB/c-4246770/typisch-hollands/ https://www.kerstdorpfan.nl/en_GB/c-4246770/typisch-hollands/ https://www.kerstdorpfan.nl/en_GB/c-5141665/mr-christmas/ https://www.kerstdorpfan.nl/en_GB/c-5141665/mr-christmas/ https://www.kerstdorpfan.nl/en_GB/c-4016635/all-other-brands/ https://www.kerstdorpfan.nl/en_GB/c-4016635/all-other-brands/ https://www.kerstdorpfan.nl/en_GB/c-4231671/figurines-other-brands/ https://www.kerstdorpfan.nl/en_GB/c-4231671/figurines-other-brands/ https://www.kerstdorpfan.nl/en_GB/c-5396338/decoration-material/ https://www.kerstdorpfan.nl/en_GB/c-5396338/decoration-material/ https://www.kerstdorpfan.nl/en_GB/c-5302720/cosmofix-industrial-glue/ https://www.kerstdorpfan.nl/en_GB/c-5302720/cosmofix-industrial-glue/ https://www.kerstdorpfan.nl/en_GB/c-5810095/lemax/ https://www.kerstdorpfan.nl/en_GB/c-5810095/lemax/ https://www.kerstdorpfan.nl/en_GB/c-6740777/new-2026/ https://www.kerstdorpfan.nl/en_GB/c-6740777/new-2026/ To ensure early delivery of the new Lemax 2026 items, pre-order now! 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Some items lack the outer box; therefore please read the item description carefully. https://www.kerstdorpfan.nl/en_GB/c-5588025/lemax-spooky-town/ https://www.kerstdorpfan.nl/en_GB/c-5588025/lemax-spooky-town/ https://www.kerstdorpfan.nl/en_GB/c-6750497/new-2026/ https://www.kerstdorpfan.nl/en_GB/c-6750497/new-2026/ To ensure early delivery of the new Lemax 2026 items, pre-order now! Pre-orders will be shipped as soon as possible after the container is received. Expected delivery is May/June. All prices include VAT. For orders from countries outside the EU, the new items are delivered without VAT. The sales price is then -/- 21% VAT. https://www.kerstdorpfan.nl/en_GB/c-4325308/lighted-buildings/ https://www.kerstdorpfan.nl/en_GB/c-4325308/lighted-buildings/ https://www.kerstdorpfan.nl/en_GB/c-5588032/sights-sounds/ https://www.kerstdorpfan.nl/en_GB/c-5588032/sights-sounds/ https://www.kerstdorpfan.nl/en_GB/c-7137768/facades/ https://www.kerstdorpfan.nl/en_GB/c-7137768/facades/ https://www.kerstdorpfan.nl/en_GB/c-5588033/table-pieces/ https://www.kerstdorpfan.nl/en_GB/c-5588033/table-pieces/ https://www.kerstdorpfan.nl/en_GB/c-7583448/lemax-sets/ https://www.kerstdorpfan.nl/en_GB/c-7583448/lemax-sets/ https://www.kerstdorpfan.nl/en_GB/c-4144428/figurines-spooky-town/ https://www.kerstdorpfan.nl/en_GB/c-4144428/figurines-spooky-town/ https://www.kerstdorpfan.nl/en_GB/c-5588040/accessories/ https://www.kerstdorpfan.nl/en_GB/c-5588040/accessories/ https://www.kerstdorpfan.nl/en_GB/c-5588109/lighted-accessories/ https://www.kerstdorpfan.nl/en_GB/c-5588109/lighted-accessories/ https://www.kerstdorpfan.nl/en_GB/c-5588110/trees/ https://www.kerstdorpfan.nl/en_GB/c-5588110/trees/ https://www.kerstdorpfan.nl/en_GB/c-5588112/other-accessories/ https://www.kerstdorpfan.nl/en_GB/c-5588112/other-accessories/ https://www.kerstdorpfan.nl/en_GB/c-6487365/lemax-wicks/ https://www.kerstdorpfan.nl/en_GB/c-6487365/lemax-wicks/ https://www.kerstdorpfan.nl/en_GB/c-7025168/storage-for-figurines-air-cushion-bags-cups-with-lid/ https://www.kerstdorpfan.nl/en_GB/c-7025168/storage-for-figurines-air-cushion-bags-cups-with-lid/ https://www.kerstdorpfan.nl/en_GB/c-5588039/backdrops-landscaping/ https://www.kerstdorpfan.nl/en_GB/c-5588039/backdrops-landscaping/ https://www.kerstdorpfan.nl/en_GB/c-5588042/adapters-lighting-system/ https://www.kerstdorpfan.nl/en_GB/c-5588042/adapters-lighting-system/ https://www.kerstdorpfan.nl/en_GB/c-5749606/2025-limited-quantity-items/ https://www.kerstdorpfan.nl/en_GB/c-5749606/2025-limited-quantity-items/ Limited Quantity Items are the last pieces of an item in stock before an item is retired. Some items lack the outer box; therefore please read the item description carefully. https://www.kerstdorpfan.nl/en_GB/c-6832406/damaged-figurines/ https://www.kerstdorpfan.nl/en_GB/c-6832406/damaged-figurines/ https://www.kerstdorpfan.nl/en_GB/c-3936646/luville/ https://www.kerstdorpfan.nl/en_GB/c-3936646/luville/ https://www.kerstdorpfan.nl/en_GB/c-7200853/new-2026/ https://www.kerstdorpfan.nl/en_GB/c-7200853/new-2026/ To ensure early delivery of the new Luville 2026 items, pre-order now! Pre-orders will be shipped as soon as possible after receipt of the articles. Expected delivery is July.All prices include VAT. For orders from countries outside the EU, the new items will be delivered without VAT. The selling price will then be -/- 21% VAT. https://www.kerstdorpfan.nl/en_GB/c-7200856/luville-collectables/ https://www.kerstdorpfan.nl/en_GB/c-7200856/luville-collectables/ https://www.kerstdorpfan.nl/en_GB/c-7318364/new-2026/ https://www.kerstdorpfan.nl/en_GB/c-7318364/new-2026/ To ensure early delivery of the new Luville 2026 items, pre-order now! Pre-orders will be shipped as soon as possible after receipt of the articles. Expected delivery is July.All prices include VAT. For orders from countries outside the EU, the new items will be delivered without VAT. The selling price will then be -/- 21% VAT. https://www.kerstdorpfan.nl/en_GB/c-3936651/houses/ https://www.kerstdorpfan.nl/en_GB/c-3936651/houses/ https://www.kerstdorpfan.nl/en_GB/c-7318511/facades/ https://www.kerstdorpfan.nl/en_GB/c-7318511/facades/ https://www.kerstdorpfan.nl/en_GB/c-3936653/sights-sounds/ https://www.kerstdorpfan.nl/en_GB/c-3936653/sights-sounds/ https://www.kerstdorpfan.nl/en_GB/c-4629318/table-pieces/ https://www.kerstdorpfan.nl/en_GB/c-4629318/table-pieces/ https://www.kerstdorpfan.nl/en_GB/c-7149633/zoo/ https://www.kerstdorpfan.nl/en_GB/c-7149633/zoo/ https://www.kerstdorpfan.nl/en_GB/c-3952505/figurines-up-to-and-including-production-2012/ https://www.kerstdorpfan.nl/en_GB/c-3952505/figurines-up-to-and-including-production-2012/ https://www.kerstdorpfan.nl/en_GB/c-7708005/figurines-from-production-2013/ https://www.kerstdorpfan.nl/en_GB/c-7708005/figurines-from-production-2013/ https://www.kerstdorpfan.nl/en_GB/c-4629322/accessories/ https://www.kerstdorpfan.nl/en_GB/c-4629322/accessories/ https://www.kerstdorpfan.nl/en_GB/c-7318520/trees/ https://www.kerstdorpfan.nl/en_GB/c-7318520/trees/ https://www.kerstdorpfan.nl/en_GB/c-4179778/adapters-lighting-systems/ https://www.kerstdorpfan.nl/en_GB/c-4179778/adapters-lighting-systems/ https://www.kerstdorpfan.nl/en_GB/c-7706046/damaged-figurines/ https://www.kerstdorpfan.nl/en_GB/c-7706046/damaged-figurines/ https://www.kerstdorpfan.nl/en_GB/c-7200859/luville-efteling/ https://www.kerstdorpfan.nl/en_GB/c-7200859/luville-efteling/ https://www.kerstdorpfan.nl/en_GB/c-3950354/department-56/ https://www.kerstdorpfan.nl/en_GB/c-3950354/department-56/ https://www.kerstdorpfan.nl/en_GB/c-7511325/new-2026/ https://www.kerstdorpfan.nl/en_GB/c-7511325/new-2026/ If you want to be assured of early receipt of the new Department 2025 items; make a pre-order!Pre-orders will be delivered as soon as possible after receiving the items.Pre-orders should be paid no later than when the items are ready for delivery.All prices include VAT. For orders from countries outside the EU, the new items will be delivered without VAT. The retail price will then be -/- 21% VAT. https://www.kerstdorpfan.nl/en_GB/c-4182312/houses/ https://www.kerstdorpfan.nl/en_GB/c-4182312/houses/ https://www.kerstdorpfan.nl/en_GB/c-4837722/m-m-houses/ https://www.kerstdorpfan.nl/en_GB/c-4837722/m-m-houses/ https://www.kerstdorpfan.nl/en_GB/c-4182316/sights-sounds/ https://www.kerstdorpfan.nl/en_GB/c-4182316/sights-sounds/ https://www.kerstdorpfan.nl/en_GB/c-4183944/table-pieces/ https://www.kerstdorpfan.nl/en_GB/c-4183944/table-pieces/ https://www.kerstdorpfan.nl/en_GB/c-4182317/figurines/ https://www.kerstdorpfan.nl/en_GB/c-4182317/figurines/ https://www.kerstdorpfan.nl/en_GB/c-4184003/trees-decoration/ https://www.kerstdorpfan.nl/en_GB/c-4184003/trees-decoration/ https://www.kerstdorpfan.nl/en_GB/c-4184030/adapters-lighting-systems/ https://www.kerstdorpfan.nl/en_GB/c-4184030/adapters-lighting-systems/ https://www.kerstdorpfan.nl/en_GB/c-7460190/santaville/ https://www.kerstdorpfan.nl/en_GB/c-7460190/santaville/ Santaville is a real asset for Christmas village lovers. Many unique items, often with a real Dutch touch (such as a flower auction, flower bulb fields, flower parade and farm).The items are beautifully lit; they have made sure that everything has a warm white light. The items have three different tunes that can of course also be turned off. The moving items are very quiet.Santaville has released a complete line with trees, road parts, lanterns, figures, table accents, houses and the most beautiful snow that is currently available! Santaville is released by a Dutch company. The items can be perfectly combined with other brands.Santaville is looking for ambassadors and I am proud that I can take on this role as Kerstdorpfan.nl!All prices include VAT. For orders from countries outside the EU, the new items will be delivered without VAT. The retail price will then be -/- 21% VAT. https://www.kerstdorpfan.nl/en_GB/c-7460229/houses/ https://www.kerstdorpfan.nl/en_GB/c-7460229/houses/ https://www.kerstdorpfan.nl/en_GB/c-7460235/sights-sounds/ https://www.kerstdorpfan.nl/en_GB/c-7460235/sights-sounds/ https://www.kerstdorpfan.nl/en_GB/c-7460238/table-pieces/ https://www.kerstdorpfan.nl/en_GB/c-7460238/table-pieces/ https://www.kerstdorpfan.nl/en_GB/c-7460241/figurines/ https://www.kerstdorpfan.nl/en_GB/c-7460241/figurines/ https://www.kerstdorpfan.nl/en_GB/c-7460244/trees/ https://www.kerstdorpfan.nl/en_GB/c-7460244/trees/ https://www.kerstdorpfan.nl/en_GB/c-7460256/snow/ https://www.kerstdorpfan.nl/en_GB/c-7460256/snow/ https://www.kerstdorpfan.nl/en_GB/c-7460250/adapters-lighting-systems/ https://www.kerstdorpfan.nl/en_GB/c-7460250/adapters-lighting-systems/ https://www.kerstdorpfan.nl/en_GB/c-5397291/jaegerndorfer-cable-car/ https://www.kerstdorpfan.nl/en_GB/c-5397291/jaegerndorfer-cable-car/ https://www.kerstdorpfan.nl/en_GB/c-3936667/my-village/ https://www.kerstdorpfan.nl/en_GB/c-3936667/my-village/ https://www.kerstdorpfan.nl/en_GB/c-7270353/glida/ https://www.kerstdorpfan.nl/en_GB/c-7270353/glida/ https://www.kerstdorpfan.nl/en_GB/c-3949699/intratuin/ https://www.kerstdorpfan.nl/en_GB/c-3949699/intratuin/ https://www.kerstdorpfan.nl/en_GB/c-3936647/dickensville/ https://www.kerstdorpfan.nl/en_GB/c-3936647/dickensville/ https://www.kerstdorpfan.nl/en_GB/c-3936668/houses/ https://www.kerstdorpfan.nl/en_GB/c-3936668/houses/ https://www.kerstdorpfan.nl/en_GB/c-4122295/sights-sounds/ https://www.kerstdorpfan.nl/en_GB/c-4122295/sights-sounds/ https://www.kerstdorpfan.nl/en_GB/c-4122301/table-pieces/ https://www.kerstdorpfan.nl/en_GB/c-4122301/table-pieces/ https://www.kerstdorpfan.nl/en_GB/c-4908344/figurines/ https://www.kerstdorpfan.nl/en_GB/c-4908344/figurines/ https://www.kerstdorpfan.nl/en_GB/c-4609619/mr-christmas/ https://www.kerstdorpfan.nl/en_GB/c-4609619/mr-christmas/ https://www.kerstdorpfan.nl/en_GB/c-4246768/typisch-hollands/ https://www.kerstdorpfan.nl/en_GB/c-4246768/typisch-hollands/ https://www.kerstdorpfan.nl/en_GB/c-4750316/houses/ https://www.kerstdorpfan.nl/en_GB/c-4750316/houses/ https://www.kerstdorpfan.nl/en_GB/c-4750350/sights-sounds/ https://www.kerstdorpfan.nl/en_GB/c-4750350/sights-sounds/ https://www.kerstdorpfan.nl/en_GB/c-4750319/table-pieces/ https://www.kerstdorpfan.nl/en_GB/c-4750319/table-pieces/ https://www.kerstdorpfan.nl/en_GB/c-4750328/market-stalls/ https://www.kerstdorpfan.nl/en_GB/c-4750328/market-stalls/ https://www.kerstdorpfan.nl/en_GB/c-4750317/figurines/ https://www.kerstdorpfan.nl/en_GB/c-4750317/figurines/ https://www.kerstdorpfan.nl/en_GB/c-3936648/other-brands-decoration-material/ https://www.kerstdorpfan.nl/en_GB/c-3936648/other-brands-decoration-material/ https://www.kerstdorpfan.nl/en_GB/c-3949701/houses/ https://www.kerstdorpfan.nl/en_GB/c-3949701/houses/ https://www.kerstdorpfan.nl/en_GB/c-5270114/sights-sounds/ https://www.kerstdorpfan.nl/en_GB/c-5270114/sights-sounds/ https://www.kerstdorpfan.nl/en_GB/c-3950010/table-pieces/ https://www.kerstdorpfan.nl/en_GB/c-3950010/table-pieces/ https://www.kerstdorpfan.nl/en_GB/c-3950000/market-stalls/ https://www.kerstdorpfan.nl/en_GB/c-3950000/market-stalls/ https://www.kerstdorpfan.nl/en_GB/c-3949700/figurines/ https://www.kerstdorpfan.nl/en_GB/c-3949700/figurines/ https://www.kerstdorpfan.nl/en_GB/c-7470834/animals/ https://www.kerstdorpfan.nl/en_GB/c-7470834/animals/ https://www.kerstdorpfan.nl/en_GB/c-4944752/easter-spring/ https://www.kerstdorpfan.nl/en_GB/c-4944752/easter-spring/ https://www.kerstdorpfan.nl/en_GB/c-3950231/trees/ https://www.kerstdorpfan.nl/en_GB/c-3950231/trees/ https://www.kerstdorpfan.nl/en_GB/c-7766970/flowers-decoration-green/ https://www.kerstdorpfan.nl/en_GB/c-7766970/flowers-decoration-green/ https://www.kerstdorpfan.nl/en_GB/c-7772591/decorative-plants-shrubs-flower-boxes/ https://www.kerstdorpfan.nl/en_GB/c-7772591/decorative-plants-shrubs-flower-boxes/ https://www.kerstdorpfan.nl/en_GB/c-7470837/street-decoration/ https://www.kerstdorpfan.nl/en_GB/c-7470837/street-decoration/ https://www.kerstdorpfan.nl/en_GB/c-7470813/artificial-snow/ https://www.kerstdorpfan.nl/en_GB/c-7470813/artificial-snow/ https://www.kerstdorpfan.nl/en_GB/c-7470828/moss-litter-ground-cover/ https://www.kerstdorpfan.nl/en_GB/c-7470828/moss-litter-ground-cover/ https://www.kerstdorpfan.nl/en_GB/c-4325520/lighted-accessories/ https://www.kerstdorpfan.nl/en_GB/c-4325520/lighted-accessories/ https://www.kerstdorpfan.nl/en_GB/c-4875305/power-strips/ https://www.kerstdorpfan.nl/en_GB/c-4875305/power-strips/ https://www.kerstdorpfan.nl/en_GB/c-4179613/adapters-lighting-systems/ https://www.kerstdorpfan.nl/en_GB/c-4179613/adapters-lighting-systems/ https://www.kerstdorpfan.nl/en_GB/c-5302715/cosmofix-industrial-glue/ https://www.kerstdorpfan.nl/en_GB/c-5302715/cosmofix-industrial-glue/ https://www.kerstdorpfan.nl/en_GB/c-5587935/inkoop-vision-sport-sports-trade-gmbh/ https://www.kerstdorpfan.nl/en_GB/c-5587935/inkoop-vision-sport-sports-trade-gmbh/ https://www.kerstdorpfan.nl/en_GB/c-7417964/inkoopmap-vision-sports-trade-2026/ https://www.kerstdorpfan.nl/en_GB/c-7417964/inkoopmap-vision-sports-trade-2026/ https://www.kerstdorpfan.nl/en_GB/c-6819509/uit-assortiment-wel-nog-voorraad-bij-vision/ https://www.kerstdorpfan.nl/en_GB/c-6819509/uit-assortiment-wel-nog-voorraad-bij-vision/ https://www.kerstdorpfan.nl/en_GB/c-6717671/niet-nabestelbaar-vision-2026/ https://www.kerstdorpfan.nl/en_GB/c-6717671/niet-nabestelbaar-vision-2026/ https://www.kerstdorpfan.nl/en_GB/c-7446837/uit-assortiment-2026/ https://www.kerstdorpfan.nl/en_GB/c-7446837/uit-assortiment-2026/ https://www.kerstdorpfan.nl/en_GB/c-7423864/inkoopmap-luville/ https://www.kerstdorpfan.nl/en_GB/c-7423864/inkoopmap-luville/ https://www.kerstdorpfan.nl/en_GB/c-7555665/inkoopmap-belenes-puig-s-l/ https://www.kerstdorpfan.nl/en_GB/c-7555665/inkoopmap-belenes-puig-s-l/ https://www.kerstdorpfan.nl/en_GB/c-7555668/inkoopmap-alfred-kolbe-gmbh/ https://www.kerstdorpfan.nl/en_GB/c-7555668/inkoopmap-alfred-kolbe-gmbh/ https://www.kerstdorpfan.nl/en_GB/c-7555674/inkoopmap-breitner-kunstgewerbe-gmbh/ https://www.kerstdorpfan.nl/en_GB/c-7555674/inkoopmap-breitner-kunstgewerbe-gmbh/ https://www.kerstdorpfan.nl/en_GB/c-3950989/customer-service/ https://www.kerstdorpfan.nl/en_GB/c-3950989/customer-service/ https://www.kerstdorpfan.nl/en_GB/c-3936256/contact/ https://www.kerstdorpfan.nl/en_GB/c-3936256/contact/ Kerstdorpfan.nl can be reached preferably by e-mail. Don't hesitate to ask your questions! I speak Dutch and English. I will try to answer messages in other languages via Google Translate. Customer service availabilityMonday to Saturday from 11 a.m. to 6 p.m. (Amsterdam CET/CEST-time). ---------- Correspondence addressKerstdorpfan.nl Schillersstraat 5 6014 RA Ittervoort The Netherlands info@kerstdorpfan.nl 0031-645753503Please note: the address above is not a visiting address. Collecting your order is only possible after an appointment made by telephone. ---------- General dataKvK: 68590466 BTW: NL002041539B59 Rekeningnummer: NL80INGB0007763333 t.n.v. Kerstdorpfan.nl o.v.v. uw ordernummer. Buitenlandse betalingen: ING bank: IBAN NL80INGB0007763333, BIC: INGBNL2A Contact formYou can also contact us using the contact form below. https://www.kerstdorpfan.nl/en_GB/c-5437578/who-is-kerstdorpfan-nl/ https://www.kerstdorpfan.nl/en_GB/c-5437578/who-is-kerstdorpfan-nl/ Let me introduce myself; My name is Ilonka and I am the owner of Kerstdorpfan.nl My web shop originated from a hobby that got out of hand: building my own Christmas village. With great passion, I have collected my own room-filling Christmas village in the past. I have expanded my own collection each time by purchasing second-hand Christmas villages. I made my first purchases through the Dutch website 'Marktplaats'. Unfortunately, I was often disappointed because items were not delivered as described after all. Often, packaging turned out to be broken or the items incomplete or damaged. The method of shipping and packaging was also often very poor. Because I was getting more and more duplicate items in my possession and also felt that selling and shipping the beautiful Christmas village items could be much better, I decided in May 2017 to set up my own webshop; Kerstdorpfan.nl So I really managed to fulfil my dream; to make my hobby my profession! I mainly focused on items from the Lemax brand. I also sell articles of the brands Luville, Department56, Mr.Christmas, Dickensville, Jägerndorfer, Intratuin, Typisch Hollands and MyVillage. As for the Lemax brand, I can say by now that I have the largest selection of new (also items that are Retired) and used items. It is a challenge for me to be the first to show and deliver the new collection every year.With great enthusiasm, I am always on the lookout for exclusive, rare and retired items. I import many items myself from the United States; this allows me to offer items on my website that have never been released in Europe (e.g. from Carole Town, Coventry Cove, Summer Americana and Toys-R-Us). I pay a lot of attention to the item descriptions on my website. I find it important that the description and photos of the article match the article you receive. In the item description you will find the condition of the item; new or used, with or without original box, with or without adapter, etc. If an item is damaged or incomplete, I always mention this in the item description. It is very important to me that you get an honest picture of what you buy from me. I make photos of all used items on my website; this way you can also see exactly what the item looks like. Looking for a special Lemax item? Feel free to send me an e-mail. If I do not have the item in stock, I will put it on the customer wish list. As soon as I find the item, I will send you an e-mail (without obligation, of course). I ship worldwide! To save on shipping costs, it is possible to save up orders in my storage. Saving up orders is free and you only pay shipping costs once.More information about this can be found on the page 'Saving orders to save shipping costs'. If you have any questions, wishes or ideas, feel free to contact me! https://www.kerstdorpfan.nl/en_GB/c-3951547/delivery-time-and-shipping-costs/ https://www.kerstdorpfan.nl/en_GB/c-3951547/delivery-time-and-shipping-costs/ Delivery timeI ship packages on all working days (Monday to Friday). Your order will be shipped within 2 working days. All packages are insured against damage and loss so all risks are fully covered. In case of damage or loss of a package, the procedure must be followed as described under "returns". The moment I deliver the package at a PostNL point, you wil receive an email with the track and trace code. ---------- Shipping and delivery costsI chose to have all shipping through PostNL. The prices of the items in the web shop do not include shipping costs. Shipping costs within the Netherlands The rate for sending a package up to 20 kilos is 7.95 euros. The package is then insured as standard. For orders over €75.00 (excluding shipping costs), I do not charge shipping costs at a Dutch postal address. Shipping costs within EuropePrices from 01-01-2023. The package is insured as standard and signature for receipt is included. Weight per parcel maximum 20 kg. Belgium € 8,95 Free shipping when you spent € 85,00 Bulgaria € 39,95 Free shipping when you spent € 395.00 Denmark € 17.50 Free shipping when you spent € 175,00 Germany € 8,95 Free shipping when you spent € 85,00 Estonia € 29,95 Free shipping when you spent € 295,00 Finland € 26,95 Free shipping when you spent € 265,00 France € 13,95 Free shipping when you spent € 135,00 Greece € 29,95 Free shipping when you spent € 295,00 Hungary € 22,95 Free shipping when you spent € 220,00 Ireland € 19,95 Free shipping when you spent € 200,00 Italy € 14,95 Free shipping when you spent € 150,00 Croatia € 25,95 Free shipping when you spent € 250,00 Latvia € 29,95 Free shipping when you spent € 295,00 Lithuania € 29,95 Free shipping when you spent € 295,00 Luxembourg € 12,95 Free shipping when you spent € 125,00 Malta € 32,95 Free shipping when you spent € 325,00 Austria € 13,95 Free shipping when you spent € 150,00 Poland € 22,95 Free shipping when you spent € 220,00 Portugal € 17,95 Free shipping when you spent € 170,00 Romania € 32,95 Free shipping when you spent € 320,00 Slovenia € 26,95 Free shipping when you spent € 260,00 Slovakia € 22,95 Free shipping when you spent € 220,00 Spain € 14,95 Free shipping when you spent € 150,00 Czech Republik € 21,95 Free shipping when you spent € 210,00 Sweden € 19,95 Free shipping when you spent € 200,00 Shipping costs World ShipmentPrices from 01-01-2023. For shipping to countries that are part of the World Shipping scheme, the shipping costs always consist of two parts; standard shipping costs + a weight surcharge per kilo. The standard shipping costs are immediately calculated when you place the order. Afterwards there follows another invoice with the weight surcharge. Maximal weight per package is 20 kg / dimensions 100x50x50cm. For instance; a package to Australia of 2 kilos costs 25.50 euros (ex.VAT) in shipping costs and there also follows an invoice of 19.40 euros for the weight surcharge (2 x 9.70 euros). Free fixed shipping costs for orders from; (Weight surcharge will always be charged.)Please note: Due to Trump's tariffs, a 10% postage tax will be added to the total order value for shipping to the United States. Armenia € 23,50 + € 6,25 per kg Free shipping when you spend € 250,00 Australia € 25,50 + € 9.70 per kg Free shipping when you spend € 270.00 Canada € 19,50 + € 7.25 per kg Free shipping when you spend € 210,00 Costa Rica € 23,50 + € 6.95 per kg Free shipping when you spend € 250,00 Iceland € 19.95 + € 1,85 per kg Free shipping when you spend € 220,00 Israel € 23,50 + € 6.25 per kg Free shipping when you spend € 350,00 Japan € 23,50 + € 8.80 per kg Free shipping when you spend € 250,00 Lebanon € 23,50 + € 6.25 per kg Free shipping when you spend € 250,00 Martinique € 23,50 + € 6,25 per kg Free shipping when you spend € 250,00 New-Zealand € 25,50 + € 9.70 per kg Free shipping when you spend € 270,00 Norway € 20.50 + € 1,85 per kg Free shipping when you spend € 220,00 Philippines € 23,50 + € 6,25 per kg Free shipping when you spend € 250,00 Réunion € 23,50 + € 6,25 per kg Free shipping when you spend € 250,00 United Arab Emirates € 29.95 + € 6,40 per kg Free shipping when you spend € 299,00 United Kingdom € 14,95 + € 1,75 per kg Free shipping when you spend € 200,00 United States € 21.95 + € 9,70 per kg Free shipping when you spend € 220,00 Saudi Arabia € 23.50 + € 6,25 per kg Free shipping when you spend € 210,00 South Africa € 23.50 + € 6,25 per kg Free shipping when you spend € 250,00 Switserland € 19.95 + € 1,85 per kg Free shipping when you spend € 220,00 Shipping to countries outside the countries mentioned above is certainly possible. Shipping costs are on request. Please note; packages outside the EU may be subject to VAT and import charges in the destination country! https://www.kerstdorpfan.nl/en_GB/c-5196454/saving-orders-to-save-shipping-costs/ https://www.kerstdorpfan.nl/en_GB/c-5196454/saving-orders-to-save-shipping-costs/ With regard to saving orders in order to save shipping costs, I use the following arrangement; You place an order (including shipping costs) and pay for it. Then you send me an e-mail that you want to save orders. The order will then remain in my warehouse. If you see something nice again, you can place a new order and pay and use the discount code. The system does not charge shipping costs for that order. Send an email to receive the discount code (info@kerstdorpfan.nl). It doesn't matter how many orders you place. Maximum weight per package is 20 kg / dimensions 100x50x50cm. If weight or dimensions are exceeded by the total number of orders, normal shipping costs must be paid for each subsequent package.As soon as you want me to send the orders, send me an email and I will send the package to you. https://www.kerstdorpfan.nl/en_GB/c-3951549/returns-transport-damage/ https://www.kerstdorpfan.nl/en_GB/c-3951549/returns-transport-damage/ ReturnsReturning at Kerstdorpfan.nl is very easy. Does an article not meet your expectations? Then you have 14 days to return it. The product concerned must be returned to me with all accessories supplied and – if reasonably possible – in its original condition and packaging. A return must always be registered with me by email before sending. You can then send the product prepaid via PostNL, DHL or another courier service. I advise you to send your return with track & trace and insurance. This way you can always prove that you have returned something if it disappears in the post. If you do not do this and it does not arrive at us, unfortunately I cannot handle the return. You can return the package to the following address: Kerstdorpfan.nl - Schillersstraat 5, 6014 RA Ittervoort. Did you receive a defective item? Then I will gladly solve this for you. Please contact the customer service via email for this (info@kerstdorpfan.nl). Transport damageAlthough I am doing the best I can to pack everything well in sturdy boxes and use filling materials and bubble wrap film, it can always happen that a package is handled carelessly during transport and damage occurs. All packages I send are insured against damage and loss. In order to use the insurance, there are a number of conditions that must be met; - The damage must be reported to me immediately upon receipt by email (within 48 hours after receiving the package) - A photo must be taken of the following items and sent by email; - The appearance of the shipment - One photo of the entire outside of the package - One photo of the shipping label (clearly legible) - One photo of the opened package - One photo of all types of inner packaging - One photo of the complete contents of the shipment - One photo of the entire damaged item - One detailed photo of the damage - The outer packaging may only be destroyed after the damage has been dealt with - In some cases, a damage report from a local post office may be required - In most cases, the damaged item must be returned to the insurance. In that case you will receive a return label from me. - Items must not be glued / repaired before the damage has been dealt with.If the above conditions are not met, damage reports will not be processed. https://www.kerstdorpfan.nl/en_GB/c-3951550/payment-options/ https://www.kerstdorpfan.nl/en_GB/c-3951550/payment-options/ For the online payments I chose Mollie als Payment Service Provider for a 100 percent save payment. You can choose the following payment methods: ∙ iDEAL iDEAL offers a familiar, secure and convenient way of paying online. To do this you need access to online banking at ABN AMRO, ASN Bank, bunq, Handelsbanken, ING, Knab, Rabobank, RegioBank, SNS Bank, Triodos Bank or Van Lanschot Bankiers. The amount paid will be credited directly to me. No surcharge will be charged on the total purchase amount. ∙ In3 In3 is now available for the Netherlands. This fast and secure payment method allows you to pay in 3 interest-free instalments over 60 days, via iDeal. For the privacy statement of in3, click on de link. Payment method is available for orders of 50.00 euro or more. ∙ Sofort Banking With this payment method, no surcharge will be calculated on the total purchase amount. ∙ Bancontact With this payment method, no surcharge will be calculated on the total purchase amount. ∙ KBC/CBC With this payment method, no surcharge will be calculated on the total purchase amount. ∙ Belfius With this payment method, no surcharge will be calculated on the total purchase amount. ∙ Creditcards With this payment method, no surcharge will be calculated on the total purchase amount. ∙ Apple Pay With this payment method, no surcharge will be calculated on the total purchase amount. ∙ PayPal With this payment method, no surcharge will be calculated on the total purchase amount. ∙ Klarna afterwards payment With retrospective payment via Klarna you can place an order without having to pay it before you have received the order. You will receive the invoice of your order in the email a few days after the order. Klarna is available for customers from the Netherlands, Belgium, Germany, Austria, Finland, France, Sweden and Denmark. With this payment method no surcharge will be calculated over the total purchase amount. ∙ Transfer in advance/bank transfer In case of bank transfer, you make the order amount yourself on the account of Kerstdorpfan.nl. Consider a transfer time of one to three working days. Your order will be prepared and sent after the payment is received. You will receive by email an invoice of your order. If Kerstdorpfan.nl after five days no payment received, you'll receive a payment reminder and after 14 days your order will be cancelled. Account holder: Kerstdorpfan.nl IBAN: NL80INGB0007763333 BIC: INGBNL2A ---------- Do you have any questions? Feel free to contact me via info@kerstdorpfan.nl. https://www.kerstdorpfan.nl/en_GB/c-3951552/general-terms-and-conditions/ https://www.kerstdorpfan.nl/en_GB/c-3951552/general-terms-and-conditions/ General Terms and Conditions Kerstdorpfan.nl (also available as pdf) Index: Article 1 - Definitions Article 2 - Identity of the entrepreneur Article 3 - Applicability Article 4 - The offer Article 5 - The agreement Article 6 - Right of withdrawal Article 7 - Costs in case of withdrawal Article 8 - Exclusion of the right of withdrawal Article 9 - The price Article 10 - Conformity and warranty Article 11 - Delivery and implementation Article 12 - Duration transactions: duration, cancellation and extension Article 13 - Payment Article 14 - Complaints Article 15 - Disputes Article 16 - Additional or different provisions Article 1 - Definitions The following definitions apply in these terms and conditions:1. : the period within which the consumer can make use of his right of withdrawal; Consumer: the natural person who does not act in the exercise of a profession or business and who enters into a distance contract with the entrepreneur; 2. Day: calendar day; 3. Duration transaction: a distance agreement with regard to a series of products and / or services, the delivery and / or purchase obligation of which is spread over time; 4. Sustainable data carrier: any means that enables the consumer or entrepreneur to store information that is addressed to him personally in a way that allows future consultation and unaltered reproduction of the stored information. 5. Right of withdrawal: the possibility for the consumer to cancel the distance agreement within the cooling-off period; 6. Model form: the model form for withdrawal that the entrepreneur makes available that a consumer can fill in when he wants to make use of his right of withdrawal. 7.Entrepreneur: the natural or legal person who offers products and / or services to consumers at a distance; 8. Distance agreement: an agreement whereby within the framework of a system organized by the entrepreneur for distance selling of products and / or services, until the conclusion of the agreement use is made exclusively of one or more techniques for distance communication; 9. Technology for distance communication: means that can be used to conclude an agreement, without the consumer and trader being in the same place at the same time. 10. General Terms and Conditions: the present General Terms and Conditions of the entrepreneur. Article 2 - Identity of the entrepreneur Kerstdorpfan.nl Schillersstraat 5 6014 RA Ittervoort Netherlands Tel.0031-645753503 Email: info@kerstdorpfan.nl Chamber of Commerce number: 68590466 VAT identification number: NL181840224B01 Article 3 - Applicability 1. These general terms and conditions apply to every offer from the entrepreneur and to every distance agreement and orders between entrepreneur and consumer. 2. Before the distance agreement is concluded, the text of these general terms and conditions is made available to the consumer. If this is not reasonably possible, before the distance agreement is concluded, it will be indicated that the general terms and conditions can be viewed at the entrepreneur and they will be sent free of charge as soon as possible at the request of the consumer. 3. If the distance contract is concluded electronically, contrary to the previous paragraph and before the distance contract is concluded, the text of these general terms and conditions may be made available to the consumer electronically in such a way that the consumer can can be stored in a simple way on a durable data carrier. If this is not reasonably possible, it will be indicated before the distance contract is concluded where the general terms and conditions can be read electronically and that they will be sent free of charge electronically or otherwise at the request of the consumer. 4. In the event that specific product or service conditions apply in addition to these general terms and conditions, the second and third paragraphs apply mutatis mutandis and in the event of conflicting general terms and conditions the consumer can always invoke the applicable provision that is most favorable to him is. 5. If one or more provisions in these general terms and conditions are at any time wholly or partially invalid or become void, the rest of the agreement and these terms and conditions will remain in force and the provision in question will be replaced without delay by a provision that as much as possible of the original. 6. Situations that are not regulated in these terms and conditions must be assessed "in the spirit" of these terms and conditions. 7. Uncertainties about the interpretation or content of one or more provisions of our terms and conditions must be explained "in the spirit" of these terms and conditions. Article 4 - The offer 1. If an offer has a limited duration or is subject to conditions, this will be explicitly stated in the offer. 2. The offer is without obligation. The entrepreneur is entitled to change and adjust the offer. 3. The offer contains a complete and accurate description of the products and / or services offered. The description is sufficiently detailed to enable a proper assessment of the offer by the consumer. If the entrepreneur uses images, these are a true representation of the products and / or services offered. Obvious mistakes or errors in the offer do not bind the entrepreneur. 4. All images, specifications, data in the offer are indicative and cannot give rise to compensation or termination of the agreement. 5. Images for products are a true representation of the products offered. Entrepreneur cannot guarantee that the displayed colors exactly match the real colors of the products. 6. Each offer contains such information that it is clear to the consumer what rights and obligations are attached to accepting the offer. This concerns in particular: - the price including taxes; - the possible costs of shipment; - the manner in which the agreement will be concluded and which actions are required for this; whether or not the right of withdrawal is applicable; - the method of payment, delivery and implementation of the agreement; - the period for accepting the offer, or the period within which the entrepreneur guarantees the price; - the level of the rate for distance communication if the costs of using the technique for distance communication are calculated on a basis other than the regular basic rate for the means of communication used; - whether the agreement is archived after its conclusion, and if so how the consumer can consult it; - the way in which the consumer, before concluding the agreement, can check the information provided by him in the context of the agreement and, if desired, restore it; - any other languages ​​in which, in addition to Dutch, the agreement can be concluded; - the codes of conduct to which the trader is subject and the way in which the consumer can consult these codes of conduct electronically; and - the minimum duration of the distance agreement in the event of an extended transaction. Article 5 - The agreement 1. The agreement is subject to the provisions of paragraph 4, concluded at the time the consumer accepts the offer and meets the corresponding conditions. 2.If the consumer has accepted the offer electronically, the entrepreneur will immediately confirm receipt of the acceptance of the offer electronically. As long as the entrepreneur has not confirmed receipt of this acceptance, the consumer can terminate the agreement. 3. If the agreement is concluded electronically, the entrepreneur will take appropriate technical and organizational measures to secure the electronic transfer of data and he will ensure a safe web environment. If the consumer can pay electronically, the entrepreneur will take appropriate security measures. 4. The entrepreneur can - within the law - inform whether the consumer can meet his payment obligations, as well as all those facts and factors that are important for a sound conclusion of the distance agreement. If on the basis of this investigation the entrepreneur has good reasons not to enter into the agreement, he is entitled to refuse an order or request or to attach special conditions to the implementation. 5. The entrepreneur will send the following information with the product or service, in writing or in such a way that it can be stored by the consumer in an accessible manner on a durable medium: a. the visiting address of the establishment of the entrepreneur where the consumer can go with complaints; b. the conditions under which and the way in which the consumer can exercise the right of withdrawal, or a clear statement regarding the exclusion of the right of withdrawal; c. the information about guarantees and existing service after purchase; d. the information included in article 4 paragraph 3 of these terms and conditions, unless the trader has already provided this information to the consumer prior to the execution of the agreement; e. the requirements for canceling the agreement if the agreement has a duration of more than one year or is of indefinite duration. 6. In the case of an extended transaction, the provision in the previous paragraph applies only to the first delivery. 7. Every agreement is entered into under the suspensive conditions of sufficient availability of the products concerned. Article 6 - Right of withdrawal When delivering products: 1. When purchasing products, the consumer has the option to terminate the agreement during 14 days. This cooling-off period starts on the day following receipt of the product by the consumer or a representative designated in advance by the consumer and announced to the entrepreneur. 2. During the cooling-off period, the consumer will handle the product and the packaging with care. He will only unpack or use the product to the extent necessary to assess whether he wishes to keep the product. If he exercises his right of withdrawal, he will return the product with all accessories supplied and - if reasonably possible - in the original condition and packaging to the entrepreneur, in accordance with the reasonable and clear instructions provided by the entrepreneur. 3. If the consumer wishes to make use of his right of withdrawal, he is obliged to make this known to the entrepreneur within 14 days of receiving the product. The consumer must make this known using the model form. After the consumer has indicated that he wants to make use of his right of withdrawal, the customer must return the product within 14 days. The consumer must prove that the goods delivered were returned on time, for example by means of proof of shipment. 4. If after expiry of the periods referred to in paragraphs 2 and 3, the customer has not indicated that he wishes to make use of his right of withdrawal, respectively. the product has not been returned to the entrepreneur, the purchase is a fact. Upon delivery of services: 1.Upon delivery of services, the consumer has the option of dissolving the contract without giving any reason for at least 14 days, starting on the day of entering into the contract. 2. To make use of his right of withdrawal, the consumer must comply with the reasonable and clear instructions provided by the entrepreneur with the offer and / or at the latest upon delivery. Article 7 - Costs in case of withdrawal 1. If the consumer makes use of his right of withdrawal, the costs of the return shipment will be borne at most. 2. If the consumer has paid an amount, the entrepreneur will refund this amount as soon as possible, but no later than within 14 days after the withdrawal.This is subject to the condition that the product has already been received back by the web retailer or conclusive proof of complete return can be submitted. Article 8 - Exclusion of the right of withdrawal 1. The entrepreneur can exclude the consumer's right of withdrawal for products as described in paragraphs 2 and 3. The exclusion of the right of withdrawal only applies if the entrepreneur has clearly stated this in the offer, at least in time for the conclusion of the agreement. 2. Exclusion of the right of withdrawal is only possible for products: a. that were established by the entrepreneur in accordance with the consumer's specifications; b. that are clearly personal in nature; c. that cannot be returned due to their nature; d. that can spoil or age quickly; e. whose price depends on fluctuations in the financial market over which the entrepreneur has no influence; f. for individual newspapers and magazines; g. for audio and video recordings and computer software of which the consumer has broken the seal. h. for hygienic products of which the consumer has broken the seal. 3. Exclusion of the right of withdrawal is only possible for services: concerning accommodation, transport, restaurant business or leisure activities to be carried out on a certain date or during a certain period; b. whose delivery has begun with the express consent of the consumer before the cooling-off period has expired; c. concerning bets and lotteries. Article 9 - The price 1. During the validity period stated in the offer, the prices of the products and / or services offered are not increased, except for price changes due to changes in VAT rates. 2. Contrary to the previous paragraph, the entrepreneur can offer products or services with variable prices that are subject to fluctuations in the financial market and over which the entrepreneur has no influence. This link to fluctuations and the fact that any stated prices are target prices are stated in the offer. 3. Price increases within 3 months after the conclusion of the agreement are only permitted if they are the result of statutory regulations or provisions. 4. Price increases from 3 months after the conclusion of the agreement are only permitted if the entrepreneur has stipulated this and: a. they are the result of statutory regulations or provisions; or b. the consumer has the authority to cancel the agreement with effect from the day on which the price increase takes effect. 5. The prices stated in the range of products or services include VAT. 6. All prices are subject to printing and typing errors. No liability is accepted for the consequences of printing and typesetting errors. In the case of printing and typing errors, the entrepreneur is not obliged to deliver the product at the wrong price. Article 10 - Conformity and Warranty 1. The entrepreneur guarantees that the products and / or services comply with the agreement, the specifications stated in the offer, the reasonable requirements of soundness and / or usability and the legal provisions existing on the date of the conclusion of the agreement and / or government regulations. If agreed, the entrepreneur also guarantees that the product is suitable for other than normal use. 2. A guarantee provided by the entrepreneur, manufacturer or importer does not affect the legal rights and claims that the consumer can assert against the entrepreneur under the agreement. 3. Any defects or incorrectly delivered products must be reported in writing to the entrepreneur within 2 weeks after delivery. Return of the products must be in the original packaging and in new condition. 4. The entrepreneur's warranty period corresponds to the factory warranty period. However, the entrepreneur is never responsible for the ultimate suitability of the products for each individual application by the consumer, nor for any advice regarding the use or application of the products. 5.The warranty does not apply if: - The consumer has repaired and / or modified the delivered products himself or had them repaired and / or modified by third parties; - The delivered products are exposed to abnormal circumstances or are otherwise carelessly treated or are contrary to the instructions of the entrepreneur and / or have been treated on the packaging; - The defectiveness is wholly or partly the result of regulations that the government has or will set with regard to the nature or quality of the materials used. - Items that are offered as second-hand (that is, without VAT being charged on the item) are not covered by the warranty. Article 11 - Delivery and implementation 1. The entrepreneur will take the greatest possible care when receiving and implementing orders for products and when assessing applications for the provision of services. 2. The place of delivery is the address that the consumer has made known to the company. 3. With due observance of what is stated about this in paragraph 4 of this article, the company will execute accepted orders with due speed, though at the latest within 30 days, unless the consumer has agreed to a longer delivery period. If the delivery is delayed, or if an order cannot or only partially be executed, the consumer will be notified of this no later than 30 days after he has placed the order. In that case the consumer has the right to terminate the agreement without costs. The consumer is not entitled to compensation. 4. All delivery times are indicative. The consumer cannot derive any rights from any specified periods. Exceeding a term does not entitle the consumer to compensation. 5.In the event of termination in accordance with paragraph 3 of this article, the trader will refund the amount paid by the consumer as soon as possible, but no later than within 14 days after termination. 6. If delivery of an ordered product appears to be impossible, the entrepreneur will endeavor to make a replacement item available. At the latest at the time of delivery, it will be stated in a clear and comprehensible manner that a replacement item will be delivered. For replacement items right of withdrawal can not be excluded. The costs of a possible return shipment are at the expense of the entrepreneur. 7. The risk of damage and / or loss of products rests with the entrepreneur until the moment of delivery to the consumer or transfer to a parcel service. Article 12 - Duration transactions: duration, cancellation and extension Cancellation 1. The consumer can at all times cancel an agreement that has been entered into for an indefinite period and that extends to the regular delivery of products (including electricity) or services with due observance of the agreed termination rules and a cancellation period of one month at most. 2. The consumer can at all times terminate a contract that has been entered into for a definite period and that extends to the regular delivery of products (including electricity) or services with due observance of the agreed termination rules and a cancellation period of at least one month at most. 3. The consumer can the agreements mentioned in the previous paragraphs: - cancel at any time and not be limited to cancellation at a specific time or in a specific period; - at least cancel in the same way as they are entered into by him; - always cancel with the same cancellation period as the entrepreneur has stipulated for himself. Extension 1. An agreement that has been entered into for a definite period of time and that extends to the regular delivery of products (including electricity) or services, may not be tacitly extended or renewed for a specific duration. 2. By way of derogation from the previous paragraph, a contract that has been entered into for a definite period and that extends to the regular delivery of daily, weekly and weekly newspapers and magazines may be tacitly renewed for a limited period of up to three months if the consumer concludes this extended contract can terminate the extension with a notice period of at most one month. 3. An agreement that has been entered into for a fixed period and that extends to the regular delivery of products or services may only be tacitly renewed for an indefinite period if the consumer may cancel at any time with a notice period of at most one month and a notice period of at most three months if the agreement extends to the regular, but less than once a month, delivery of daily, news and weekly newspapers and magazines. 4. A contract with a limited duration for the regular introduction of daily newspapers, news and weekly newspapers and magazines (trial or introductory subscription) is not tacitly continued and ends automatically after the trial or introductory period. 5. If an agreement has a duration of more than one year, the consumer may cancel the agreement at any time after one year with a cancellation period of at most one month, unless reasonableness and fairness preclude cancellation before the end of the agreed duration. Article 13 - Payment 1. Unless otherwise agreed, the amounts owed by the consumer must be paid within 7 working days after the start of the reflection period as referred to in Article 6 paragraph 1. In the case of an agreement to provide a service, this period commencesafter the consumer has received the confirmation of the agreement. 2. The consumer has the duty to immediately report inaccuracies in payment data provided or specified to the entrepreneur. 3. In the event of non-payment on the part of the consumer, the entrepreneur has the right, subject to legal restrictions, to charge the consumer reasonable costs incurred in advance Article 14 - Complaints 1. The entrepreneur has a well-publicized complaints and deals with complaints under this procedure. 2. Complaints about the implementation of the agreement must be fully and clearly described and submitted to the entrepreneur within 7 days, after the consumer has found the defects. 3.Complaints submitted to the entrepreneur will be answered within a period of 14 days from the date of receipt. If a complaint requires a foreseeable longer processing time, the entrepreneur will respond within a period of 14 days with a message of receipt and an indication when the consumer can expect a more detailed answer. 4. If the complaint cannot be resolved in mutual consultation, a dispute arises that is subject to the dispute settlement procedure. 5. In the event of complaints, a consumer must first of all turn to the entrepreneur. If a solution cannot be found, the consumer has the option of having his complaint handled by the independent disputes committee appointed by Stichting WebwinkelKeur, the decision is binding and both the entrepreneur and the consumer agree with this binding decision. The submission of a dispute to this disputes committee involves costs that the consumer must pay to the relevant committee. It is also possible to report complaints via the European ODR platform (http://ec.europa.eu/odr). 6. A complaint does not suspend the obligations of the entrepreneur, unless the entrepreneur indicates otherwise in writing. 7. If a complaint is found to be justified by the entrepreneur, the entrepreneur of its choice or the delivered products will be replaced or repaired free of charge. Article 15 - Disputes 1.Agreements between the entrepreneur and the consumer to which these general terms and conditions apply are exclusively governed by Dutch law.Even if the consumer is living abroad. 2. The Vienna Sales Convention does not apply. Article 16 - Additional or different provisions Additional or deviating provisions from these general terms and conditions may not be to the detriment of the consumer and must be recorded in writing or in such a way that they can be stored in an accessible manner on a durable medium. https://www.kerstdorpfan.nl/en_GB/c-3951553/privacy-policy/ https://www.kerstdorpfan.nl/en_GB/c-3951553/privacy-policy/ I am aware that you put confidence in me. I see it as my responsibility to protect your privacy. On this page, I will let you know what information I collect when using my website , why I collect this information and how I improve your user experience. So you know exactly how I work.This privacy policy applies to the services of Kerstdorpfan.nl. Be aware that Kerstdorpfan.nl is not responsible for the privacy practices of other sites and sources including members and partners. By using this website you agree to accept the privacy policyKerstdorpfan.nl respects the privacy of all users of my site and ensure that the personal information you give me will be treated confidentially.Using my services When you sign up for one of my services I ask you for personal information. This information is used to provide the service. The data will be stored at secured servers from Kerstdorpfan.nl or that of a third party.Communication When you send an e-mail or other messages to me, it is possible that I save those messages. I sometimes ask you to your personal data that are relevant for the respective situation. This makes it possible to process your questions, and to answer your requests. The data will be stored at secured servers from Kerstdorpfan.nl or that of a third party. Cookies I gather data for research to gain a better understanding of the visitors, in order that i can adapt my services. I do this through Google Analytics. I anonimiseer your ip address. Also I make use of the buttons from Facebook. These services may set cookies.This website uses "cookies" (A cookie is a small file which is transmitted with pages of this website and by your browser is stored on your hard drive of your computer) to help the website analyze how users use the site. This website uses "cookies" (tekstbestandtjes that are on your computer) to help the website analyze how users use the site. The information generated by the cookie about your use of the website may be transferred to private Kerstdorpfan.nl's secure servers or those of a third party. I use this information to monitor how you use the website, to compile reports on website activity and providing other services relating to website activity and internet usage.Purposes I collect or use no information for other purposes, than the purposes described in this privacy policy, unless I have obtained your permission in advance. Third parties The information will not be shared with third parties, provided that no consent has been given. There are some exceptions to this:- In some cases, the information may be shared internally. We are obliged to respect the confidentiality of your data. - Customer reviews can be imported and viewed by me. - Customer reviews can be shown elsewhere to show the reliability of the webshop. - In case of the suspicion of criminal acts I retain the right to share information with (official) authoritiesChanges This privacy statement is geared to the use of and the opportunities on this site. Any adjustments and / or changes to this site, may result in changes to this privacy statement. It is therefore advisable to consult this privacy statement on a regular basis.Choices for personal data I offer all visitors the ability to view, change, or delete all personal information provided to me at that moment. Modify / unsubscribe newsletter At the bottom of each mailing you will find the ability to customize your data or to unsubscribe. Turn off cookies Most browsers are set by default to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features and services on my and other websites may not work properly if cookies are disabled in your browser.Contacting can be via our contactpage. https://www.kerstdorpfan.nl/en_GB/c-4215799/reserved-items/ https://www.kerstdorpfan.nl/en_GB/c-4215799/reserved-items/ This group contains items that are reserved for customers. The article may only be ordered by the customer who got an email from me that I put an item in the reserved items. https://www.kerstdorpfan.nl/en_GB/c-5566094/weight-surcharge/ https://www.kerstdorpfan.nl/en_GB/c-5566094/weight-surcharge/